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Knowing what customers want (and need)
 

Selling starts with getting to know your customers. Understanding your audience and how they feel and behave will provide you with a unique business advantage and, ultimately, help you to improve your products, services and sales.  In this seminar you will discover how to successfully profile end-users so that you can deliver what they need. Learn about the questions you need to ask and how to build a full understanding of clients, new and existing. In short, find out why really understanding your customer base and building strong relationships are so important to your business and its success.

Take home points:
• How to build a full understanding of your clients, new and existing
• How to successfully profile your end-users
• Why understanding your customer-base, and building relationships are so important to your business

This session is for:
Salespeople looking to develop solutions sales and deliver top notch customer service

Beki Sharman
Account manager, ADPR